BRAVIA TV troubleshooting guide Most issues can be resolved by following easy troubleshooting steps. First step: perform a soft reset Point the remote control at the illumination LED or status LED. First step: perform a soft reset Point the remote control at the illumination LED or status LED. Telewizor Sony nie włącza się i nie reaguje na użycie pilota lub przycisku zasilania. Komunikat o błędzie YouTube/Amazon Prime Video "Przeglądarka internetowa zostanie zamknięta z powodu błędu wewnętrznego" wyświetla się na moim telewizorze BRAVIA z 2013/2014/2015 r. Performing a power reset or restart of your TV may solve this issue if it's caused by a temporary malfunction. Power reset. Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in. Sony Bravia Troubleshooting Guide. Save time, fix your TV online: Step-by-step guidance Swift solutions Avoid future issues. Missing channels & signal quality. An LED keeps flashing on the TV. The TV has no power. TV turns off or randomly restarts. External inputs & peripherials. 2. The remote control is not working. When the remote is not working, try the following Sony Bravia TV troubleshooting steps to find a solution: Check if the IR sensor works. Position the top of the remote in front of the camera of your cell phone. The IR sensor should illuminate. Sony 65 Inch 4K Ultra HD TV X90L Series: BRAVIA XR Full Array LED Smart Google TV with Dolby Vision HDR and Exclusive Features for The Playstation® 5 XR65X90L- 2023 Model,Black dummy Sony 65 Inch 4K Ultra HD TV X85K Series: LED Smart Google TV with Dolby Vision HDR and Native 120HZ Refresh Rate KD65X85K- Latest Model, Black Make sure the AC power is securely connected to a working outlet. If using a power strip or surge protector, unplug the power cord and plug it directly into the wall outlet. If the TV turns on, the issue is with the power strip or surge protector. Ensure the power cord is securely connected to the back of the TV. Table of Contents. 1. TV Turns Off and On at Random. If your TV turns on and off at random, you may need to do a soft reset for Android TVs, or a power reset for non-Android TVs. Here's how you reset your Sony TV. Try a solution based on the issue you are experiencing: Note: When using a TV with the Self Diagnostics option, try the Self Diagnostics test. For details, refer to the How to use the Self Diagnostics option article. 1. Blank screen or No display (With/Without audio) piBmIA.